The CX and Culture Connection™

Matt Egol's book focuses on how CX and culture are both essential to create a growth flywheel for your business. It is written not just for leaders at larger organizations looking to recapture their vigor, accelerate growth, and capture a higher ROI from their investments in CX.  It is also written for leaders at emerging companies who want to avoid losing their way if they don’t pay enough attention to culture as their companies grow.